Question 1

Do any of these balls come with a way to turn off the sounds? The shaking is great. The noise is annoying.

Accepted Answer

No way that I know of to turn off the sound I had trouble changing the batteries now I can’t get it to go back together I’ve asked for help but didn’t get an answer

Question 2

I have an aggressive chewer. I am worried she can get to the batteries. How durable is the case?

Accepted Answer

My little 12# dog LOVES this..I really don't think it would be good for a big chewing dog, they would probably tear the cover to pieces. She even can get the velcro closure open but can't get the plastic ball out.  I don't think a dog can get to the batteries, they are in a little compartment that has screws to hold it closed.

Question 3

Can i get a replacement ball?  we cannot get the one i received yesterday to work. have tried 2 lots of batteries. the on/off switch seems to be broke

Accepted Answer

Damn, sorry that happened.. The one I bought was broken too,

I would try doing a return under your order tab it lists the reasons why you’re doing a return. This is the question section about a product. I don’t think you would get anything resolved by posting anything here….

Question 4

Does the toy reactivate if the dog paws at it or does it need to be shaken?

Accepted Answer

Dear Customer,
You only need to start the toy at the beginning. The dog will bite and shake itself during play, and the toy will continue to start. You can see from the video shared by our buyers that dogs like this toy very much and will master the skills of playing.
If you have any questions, feel free to contact us via hello@petbobi.com

Interactive Dog Toy

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