Essentials of Business Communication

The actual content is great and informative. The downside is the missing page numbers for my Kindle Touch. As I'm writing this, my grade is dwindling because I cannot locate "page 144-147" to work on my assignment. I wish I could get a refund, but all I'll be getting is a failing grade for $140 worth of digital disappointment.I've spent many hours of research to find if this is common for the Kindle Touch. To my dismay, there is absolutely no solution if the book does not include the actual page numbers. Even the Kindle App for PC and Android won't interpret the page number. For those who have no idea what I'm talking about here's a brief description:Kindle Touches use 'location' not 'page numbers'. If you have font size 14 and small margins, your total location count may be 20,000+. If you shrink the font size, the total location count might be 15,000+. It adjusts itself according to the digital format; not paper-back page numbers.I understand most books support page numbers, but THIS does not. For the students out there, just pay the extra cash to get the paper-back copy or page number supported digital copy online somewhere else.I am very unhappy about this purchase and wish digital refunds were available. I am willing to change my review if given a chance to buy a non-digital copy.

This book only comes with an access code for Cengage Brain and not it's partner site aplia.com this is the site that happens to have what seems like most/all of the assignments like study guides, quizzes and things of the like which means you will have to buy access to aplia which cost as much as this book. Complete bull and another way to scam people out of their money by withholding information that may have resulted in them making a different decision until it's too late and they are over a barrel.

I retired from full-time university administrative work and returned to my university as a part-time lecturer, teaching "Communication for Management." I picked Dr. Guffey's book because it was in use in my department and looked perfect for what I needed. Her textbook is outstanding. She covers the key learning objectives, including: writing emails for persuasion, presentations, resume and job application writing and informal and format reports. She also delves into business etiquette and social media. The book is a bit longer than it needs to be with some repetitiveness. However, she's just proving the point, "Tell them what you will say, say it and then tell them what you said." With 40 years of communication and management experience and degrees in Journalism and Business, I found myself disagreeing with her now and then. But overall, a great book that I plan to use for several terms.

It's the 9th Edition it has a lot of funny cartoons that 10th edition didn't have but touches more details on some topics that 10 leaves out. Unlike other books that change a few things 9th Ed and 10th are night and day. Depends if you are looking to improve your online present don't use this one. Otherwise,it's great. ​

Used this text for a business writing course. Loved it! And I have never said that about another textbook before. I wish I didn't rent it because it is one that I could see myself referring back to when I'm applying for jobs or working post college. Very descriptive, clear examples, and relatable. Highly recommend for use in and out of the classroom.

Love how this book has so many examples on how to make business letters, cover letters, resumes and more. It had a lot of information and easy to read and understand. Overall, its one of those textbooks I enjoy reading instead of just reading it because it is required my the course.

Very good textbook for learning all forms of business communication! I bought instead of renting the textbook on suggestion of my professor, she stated it came in handy years after taking the course.

This is a text book and the semester has not yet started so as far as the material of the book, I'm not sure. It arrived in a reasonable time frame, however the description stated it would come with the access code needed for the website. Unfortunately the access code that came with the book, when I tried to register, was already used and invalid. I contacted Amazon and they issued a 30% refund which was just enough for me to buy the access elsewhere.

Yes it is perfect ! It is like it is described and I can study for my school .

The description of the item says it comes with Mindtap which I need for my course. THERE IS NO MINDTAP CARD. I want a full refund are an access code. And quickly!! my course has already started and I don't have the proper resources.

I have ordered this book for a course I am taking. It is a great book, organized and easy to read and understand,It is useful for today's business communication with real examples.Good quality.

This book was mandatory for a class. I find the content easy to read and understand.

This did not come with MindTap even though it is advertised in the description. I had to pay for access to this separately now and it made me wonder what exactly I paid for when I ordered this textbook. I am very unsatisfied with this and definitely would not have ordered it had I known this was not included.